Elise Keith

Lucid Meetings Co-Founder, based in Portland, OR
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Recent Posts

Battle Axes to Boardrooms: A Discussion with Wilbert Van Vree

Apr 13, 2018 by Elise Keith in book review, fun with meetings (11 minute read)

Meetings, Manners, and Civilization: The Development of Modern Meeting Behaviour, written by sociologist and meeting expert Wilbert Van Vree, was originally published in 1999, but I just finished it this March. Of the five meeting books I read this spring, this was by far the most thought-provoking, so I asked Dr. Van Vree if he'd be willing to discuss it with us here on the Lucid blog. He agreed!

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Topics: book review, fun with meetings

The Real-Time Agenda Technique

Mar 22, 2018 by Elise Keith in tips & techniques (15 minute read)

I was enjoying lunch at a technology conference with a group of CTOs from high-powered companies when the conversation turned from blockchain to meetings.

It’s funny how that always happens.

First, we heard about the awful meetings held at a large manufacturing company. Then, it was the CTO for an NFL team's turn.

“My team meetings are terrible!” he exclaimed. “My problem is my co-manager. If it were up to me, we’d have an agenda for every meeting and a report afterwards. I’m an orderly type of guy. Like, you should see my sock drawer. It’s amazing! But my partner thinks that’s all too formal and stuffy, so whenever I bring an agenda he just ignores it. Then of course the meetings always go long, we never get through what we wanted to talk about, and we just end up having more meetings to hash it out again. I guess I should put my foot down and start forcing him to use an agenda.”

He sighed.

There are easily five things you could pick out of that statement as problems worth addressing, but the big one is the conflicting beliefs between the managers. One wants to “follow rules," the other sees rules as needless constraints.

“Have you heard of a real-time agenda? Or Lean Coffee?” I asked. He hadn’t, so I explained the concept.

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Topics: tips & techniques

Using Ground Rules to Improve Engagement and Run Excellent Team Meetings

Feb 4, 2018 by Elise Keith in tips & techniques (10 minute read)

Missed the webinar? 

View the recording:  How to Increase Engagement in Team Meetings

 

You get what you tolerate.

I’ve heard this adage many times when complaining about my dog’s behavior, and occasionally regarding my children too. The person sharing that wisdom is telling me that my dog’s and my children’s poor behavior persists because I allow it to; because I’m creating the conditions where that kind of thing can occur not just once, but repeatedly.

Recently we hosted a webinar on how to increase engagement during team meetings, and we asked people who registered about the number one meeting engagement problem they hoped we could help solve.

Several registrants asked about how to deal with the person who won’t stop talking and makes it hard for anyone else to get a word in and dominates the group. Several others asked about how to get people to show up on time, or even to show up at all.

 

I shared some specific techniques for helping with these situations in the webinar, but as more and more of these replies kept coming in, I couldn’t help but hear that adage echo in the back of my head.

You get what you tolerate.

I believe that’s true to a degree, but it’s not particularly useful!

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Topics: tips & techniques

What Makes a Meeting Worth Attending? (And How to Fix Yours)

Jan 5, 2018 by Elise Keith (17 minute read)

When asked what they want most from the meetings they attend,
people ask for clarity.

We asked this question at the start of our most recent meeting survey–

“What do you feel makes a meeting worth attending and a good use of your time?”

–and the replies included 136 detailed answers to this question. Of those, 62% included the descriptors “clear”, “specific”, “defined”, and “concrete”.  “Relevant” was another popular adjective.

On the noun front, “agenda” was neck-and-neck with “outcomes”, as in “clear agenda” and “concrete outcomes”, suggesting that people not only want to know why they’re meeting, they also expect to get something out of the deal.

Leading to the question that drives nearly everything we do:

How can you achieve this clarity in your workplace meetings?

In 2017, we published several in-depth articles about understanding the business function of meetings.

Working with experts from several disciplines, we published comprehensive guides for running specific kinds of meetings. We shared a glossary, a taxonomy, and resources galore. It’s a start at answering this question.

In this vast realm of meeting possibilities, we’ve scratched the surface. It’s a nice, deep, keyed-your-car kind of scratch, but there’s still much more to key into.

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The Latte and Learn Community of Practice Meeting (Fast, Easy, Useful)

Dec 14, 2017 by Elise Keith in meeting design (6 minute read)

Introducing Pilar Orti
The Lucid Meetings team is delighted to welcome our newest template designer, Pilar Orti. We’ve been following Pilar’s work for some time now. She is both a frequent collaborator of Lisette Sutherland’s and the director of Virtual not Distant. While preparing for an interview on Pilar’s podcast, we ran across her blog post about the Latte and Learn and invited her to share this process with the Lucid community. We’re thrilled that she agreed!
— Team Lucid

What does it mean to create a learning culture within your organization? Depending on your group’s size and complexity, a learning focus can take many forms including everything from full-blown certification coursework to the casual exchange of notes in chat. Somewhere in the middle of this range, there is a type of learning that is more focused and intentional than simply sharing notes, but much lighter and easier to pull together than a formalized training session.

The Latte and Learn process falls into this middle range, dedicating just 30 minutes for a team to learn something new from one of their colleagues. Here’s how it works.

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Topics: meeting design

A Periodic Table of Meetings (with Free Download)

Oct 30, 2017 by Elise Keith in behind the scenes, meeting design (8 minute read)

In the month since we published a taxonomy of the 16 Types of Business Meetings, we’ve heard from many people who say it’s given them a useful new perspective on how to approach their meetings. We’ve also been asked many times about the chart featured in that post, which has since been shared on social media over a thousand times.

(Admittedly, not as hot as a Beyoncé snapshot, but c’mon! This is a taxonomy of meeting types we’re talking about here.)

The original post is very long and details the process we used to define each type.

Missed the original? If you have an hour, go read it now! Otherwise, here are the high points:

  1. A meeting is not a meeting. If you want to run better meetings, you need to know the best way to run the kind of meetings you need to run. Generic best practices won't cut it.
  2. You can tell that one meeting is different from another based on these characteristics:
    • the intention, or purpose and desired outcomes,
    • the meeting format,
    • and the expected participation profile, or, who normally runs and who normally attends these kind of meetings.
  3. We organized and sorted and grouped and examined every kind of meeting we could find, and narrowed them all down to 16 distinct types of meetings.

Throughout that process, we knew that there were important relationships between different kinds of meetings, and that exploring these relationships added yet another layer of usefulness to the taxonomy. When you understand not just the types, but also the relationships between meeting types, it gets much easier to answer the key question: Is this meeting the meeting we need?

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Topics: behind the scenes, meeting design

The 16 Types of Business Meetings (and Why They Matter)

Sep 23, 2017 by Elise Keith in meeting design (139 minute read)

There is SO MUCH advice out there about how to run meetings, and most of it is just useless.

It’s not that the advice is wrong, per se. It’s just not specific enough.

For example, it’s not wrong to tell people they need an agenda with clear outcomes listed for every topic. It just doesn’t apply to a lot of situations. A detailed agenda for the one-on-one with my boss? For the sales demo? For our morning huddle? Yeah, I don’t think so. For the board meeting or the requirements analysis meeting? Absolutely.

Sometimes an organization has a pervasive problem with meetings. People complain that there are too many meetings, nothing gets done, it’s wasted time, it’s all power and politics instead of productivity—and they start to look for solutions. They find lots of generic advice, and they find lots of this kind of drivel:

Crushing morale, killing productivity – why do offices put up with meetings?
There’s no proof that organisations benefit from the endless cycle of these charades, but they can’t stop it. We’re addicted.

by Simon Jenkins for the Guardian September 2017

This article is wildly popular. Over 1000 people who hate having their time wasted in meetings paradoxically had extra time they could spend commenting here to express their agreement and outrage.

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Topics: meeting design

The 4 Meeting Agendas that Drive Strategic Execution (Plus Guidebooks for Each)

Aug 18, 2017 by Elise Keith in leadership & facilitation, strategy (24 minute read)

Contents

  1. Introduction
  2. The Dual Cadence of Leadership Meetings
  3. The Leadership Team Meeting Agenda Templates
  4. The Operational Management Meetings
    Driving Day-to-Day Execution
  5. The Strategic Management Meetings
    Driving the Correct Course of Action
  6. How the Leadership Cadence Meetings Work Together
  7. Next Steps
  8. Additional Resources
Get all of the Guides

1. Introduction

When we started Lucid Meetings, it wasn’t because we were all excited about meetings.

It was because meetings are the most powerful tool, but also the most neglected, underdeveloped, and misapplied tool, we can use to create a healthy business.

The meetings aren’t the goal. It’s the well-run business that we're after.

Recently we’ve been exploring the science and theory behind what makes meetings successful.

You can read all about the core function of meetings, the underlying structures that make them work, and the science behind effective decision making in meetings on our blog.

Today, we’re putting all that into practice. This post covers the core meetings that drive effective business management.

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Topics: leadership & facilitation, strategy

The Lucid Guide to High Performance Meetings (Sneak Peek!)

Jul 29, 2017 by Elise Keith in meeting design (5 minute read)

Those who've followed this blog over time know there's a lot of meaty content about meetings here. When it comes to high performance business meetings, we've covered a lot of ground and provided resources now used by thousands of people to help them run better meetings.

It's a lot of useful material, and it's all over the map.

This past year, several people have asked us to wrap all this up in an easy-to-use book format. Something they can browse through and reference more easily. Something that provides a more useful start, middle, and end than our website.

So that's what we're going to do!

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Topics: meeting design

The Meeting Performance Maturity Model (and How to Measure Yours)

Jun 11, 2017 by Elise Keith in meeting design (20 minute read)

Learning to run a meeting well is a worthy accomplishment. In successful meetings, teams unite and work takes flight.

When all goes well, that is. Run poorly, meetings are a blight on productivity.

Leading one good meeting matters, but as we all know, meetings are not solitary beasts. Only bad meetings live alone; failed sales calls and botched negotiations are not joined by a second meeting.

The rest of our meetings travel in packs, each connected to and reliant on the success of the meetings that surround them.

Some organizations understand this. They know that the way meetings work has an outsized impact on how the organization works.

Some organizations put this understanding to work, and actively shape the meetings that shape their culture. They know that how they meet largely defines who they are.

We can chart how well an organization manages meetings with a standard performance maturity model.

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Topics: meeting design