Lucid Meetings Security Update: Heartbleed

Apr 9, 2014 by Elise Keith in release announcement (1 minute read)


Announced April 7, a serious security vulnerability in OpenSSL named Heartbleed breaks the SSL encryption we depend on to keep information secret.

It affects two thirds of websites, including sites like Google, Yahoo, Amazon, and unfortunately, Lucid Meetings. You can learn more here:

We updated Lucid Meetings with all recommended measures to protect against this vulnerability, and we have not seen any evidence that Lucid Meetings was attacked or that any data has been compromised.

To ensure your data is safe on Lucid Meetings, you should change your Lucid password now. To change your password on Lucid Meetings, log in here then click "Change Password":

We also recommend you change your password on any service you use that relies on OpenSSL. You can see if other services you use have been updated here:

Steps taken to secure Lucid Meetings

  • We patched the servers used to host Lucid Meetings.
  • We reissued the private key and SSL certificates used for Lucid Meetings.
  • We reset the passwords and keys Lucid uses to communicate to databases and other infrastructure.
  • We replaced the service infrastructure with all security enhancements in place.

If you have any questions, please let us know.

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