Angela, one of our newest customers, called in with a problem.
She’d started using Lucid to organize and run her meetings, and had her team log in too. She felt more organized, and was happy with the automated records she got afterwards, but she wasn’t getting the kind of engagement from the rest of the group she’d hoped for.
“Before Lucid, only one person reluctantly took notes, which did not engage the rest of the team. I knew the Lucid notes would be more inclusive and accurate with the whole team participating.
However I also knew the team would not want to participate right away.
I encouraged other people to take notes, but no one did. For those first meetings, it was still me doing all of the typing.”Angela Monson
It was a problem. While she now had a way to make sure her meetings came with clearly documented results, they weren’t necessarily more enjoyable to attend when everyone else just watched her type.
She needed to get the rest of the group involved.