How We Created an Open API (and Added 1,000 New Integrations with Zapier)

Jan 10, 2018 by John Keith in release announcement, meeting technology (6 minute read)

 

Originally Published: July 16, 2016 when Zapier had 500+ Applications!

We began planning our public API implementation in late 2015. We had numerous requests for full Read/Write API access to the data model and were responding to stated customer needs.

By early 2016 we had the first version of the API tested and preview-ready. But an interesting thing happened -- we started hearing that people wanted a "simplicity layer" on top of the programmer-level API. What form would that take, exactly?

We started hearing that people wanted a "simplicity layer" on top of the programmer-level API

Well boy howdy, were we ever glad to find Zapier! Here's the thing, Zapier provides a "point solution"-oriented approach that addresses specific needs that real people in the real word have identified—needs that were outside our direct experience.

The core trigger-action model implemented by Zapier is super easy for non-technical users, and the promise of building a simplicity layer was compelling and real. With Zapier's codeless integrations ("Zaps"), extending Lucid Meetings with workflow automation became easy as pie.

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Topics: release announcement, meeting technology

What’s New with Lucid Meetings: August 2016

Sep 27, 2016 by Elise Keith in release announcement (7 minute read)

One of the fabulous things about building online software is that it makes it possible to quickly make changes based on customer feedback. Here at Lucid, we strive to update the software each week with small changes and fixes, and to release at least one significant improvement every month or two.

We’re pretty good about announcing the fancy new features, but we haven’t been as consistent about sharing all those smaller features, updates, and bug fixes that our customers care about.

Let’s fix that, shall we?

Below you’ll find details and screenshots about things that changed for the better in Lucid Meetings over the past few months. Finally, at the end, we’ll share a bit about what we have in the works. For those of you who use Lucid (or who plan to), consider this an invitation to collaborate!

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Topics: release announcement

The Anatomy of Meeting Notes That People Will Use

May 12, 2016 by Elise Keith in release announcement, tips & techniques (8 minute read)

(Tip: Be sure not to miss the downloadable business meeting notes template at the end of the story)

Return Leverage, one of Lucid’s Enterprise clients, found our downloadable meeting notes to be less helpful than they’d hoped. Toby Lucich from Return Leverage asked if we could improve the exports to help make it easier for busy professionals to read the meeting notes. We’re thrilled to have had the opportunity to learn from his experience and improve the exports.

Since we made these changes in collaboration with Return Leverage, we asked Toby if he’d be willing to share more about why this format works, and how his company uses it to drive meeting results with clients. Happily, he agreed.


Toby Explains Why Formatting Can’t Suck

Toby Lucich, Return Leverage Founder and CEO

As an entrepreneur and management consultant, I’ve now worked with hundreds of business leaders in organizations big and small, for-profit and non-profit, both founder-led and professionally managed. I’ve worked with organizational leaders at all levels that have been charismatic, visionary, thought-provoking, strategic, detail-oriented; some have also been distracted, impatient, disengaged, incompetent, or simply apathetic. Leaders come in all shapes and sizes.

The common challenges I’ve seen all leaders face are the overly-packed calendar, shifting expectations, soft commitments, impending deadlines, and never enough time to get it all done.

Regardless of the client or their culture, our first obligation is fundamentally about effective communication. We believe that every single client deserves our best effort to capture and communicate the most critical ideas and actions that will efficiently and effectively turn ideas into actions, and actions into successful business results.

How this information is presented is a critical first step.

A clean, easy-to-read format is a powerful first impression in shifting the value from meeting notes toward meeting agreements or records for your stakeholders. You never know which meeting is going to change the course of the company.

We’ve recently collaborated with Lucid to redesign the exported report. Here's some of the design thinking that went into the new format.

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Topics: release announcement, tips & techniques

Fast and easy: Schedule Recurring Meetings in Lucid

Mar 30, 2016 by Elise Keith in release announcement (4 minute read)

Cadence. Pulse. Rhythm. Flow.

Teams that work well together get into a groove. They create agreements about how they’ll communicate, and they meet regularly. Whether it’s a daily huddle, a bi-weekly check-in, or a monthly committee meeting, most groups working together establish a regular, repeating meeting time. The regular meeting is a key tool in achieving the organizational discipline required to perform at a high level.

Lucid Meetings now supports the ability to schedule these repeating meetings using your favorite meeting template, making this the fastest and easiest way to get your team’s regular meetings set up.

For the longest time, we resisted creating a way for people to schedule a whole bunch of regular meetings at once. This was a well-meaning but wrong-headed mistake, because the new repeating meeting feature is crazy useful. (Largely my fault. I’m sorry.)

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Topics: release announcement

The Lucid Meetings Visual Event Calendar

Jan 18, 2016 by John Keith in meeting technology, release announcement (10 minute read)

My ice storm-induced, "bonus" project during the 2015 end-of-year holiday break was focused on improvements to the Lucid Meetings visual event calendar.

While we've had our visual calendar display for a couple years now, I always intended the calendar to be more fully interactive for people who prefer calendar-style interactions with our meeting platform. With a little time on my hands, it was finally time to tackle this project!

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Topics: meeting technology, release announcement

New! Schedule Lucid Meetings Directly In Google Calendar

Nov 18, 2015 by Elise Keith in release announcement (3 minute read)

We’re delighted to report that our long anticipated integration with Google Calendar and Google Chrome is now available in the Google Chrome store.

Anyone with a Google account can install the Chrome extension. This integrates Lucid into your Google universe by adding a quick-drop panel to your Chrome menu, and a new option to add Lucid meetings to the events on your Google calendar.

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Topics: release announcement

Lucid Integrated Audio: Turbobridge Perfected

Nov 10, 2015 by John Keith in meeting technology, release announcement (13 minute read)

Lucid Meetings is a sophisticated technology platform for running excellent meetings with your (remote) team and clients. The platform addresses three significant pain points for the modern meeting organizer:

  1. How do I create a shared meeting experience when people are not in the same room?
  2. How do I run meetings that consistently get results and favorable reviews?
  3. How do I manage all the audio, video, and screensharing technology needed for online meetings?

We write regularly about "meeting best practices"  that address the first two points, focusing quite a bit on soft skills and organizational methodology. In this post we're taking a different tack by looking deeply at one of the technology issues in point three: managing the conference calling requirements for online meetings.

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Topics: meeting technology, release announcement

Awesome: Rescue Your Meeting When the Audio Goes Bad

Aug 14, 2015 by Elise Keith in meeting technology, release announcement (5 minute read)

Ever start up an online meeting and spend the first 5 minutes trying to get everyone on the call?

Ouch! Trying soo hard to hear...

Ever get part way through a meeting with terrible sound and realize your forehead may be permanently creased from all the squinting and frowning going on as you desperately try to make out what people say?

Ever set up a meeting with a new client, only to have them demand you use their favorite web conferencing service to run it instead of the one you’re used to?

Yes, of course you have.

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Topics: meeting technology, release announcement

Creating a Customer-Focused, Risk-Free Pricing Model

Jun 23, 2015 by John Keith in release announcement (5 minute read)

Pricing is hard.

As a software-as-a-service company, you want pricing that is:   

  • Easy to understand
    So people can quickly figure out what they’d pay.
  • Competitive
    Not too cheap, not too expensive, and easy to match up when comparing alternatives. 
  • Sustainable
    If you aren’t relying on outside investors or advertising, then you need to establish prices that support your business.

We’ve struggled with this! We tried several different approaches to our pricing strategy, seeking one that works for our customers and for us as a business. Each time we made a shift, we felt like we were getting closer, but it still wasn’t right. We just didn’t feel like we’d nailed it.

Until now.

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Topics: release announcement

Sign in to Lucid with your Google, Twitter, or LinkedIn account

May 19, 2015 by Elise Keith in release announcement (1 minute read)

Like many small companies, we use Google to host our email, we share updates on Twitter, and connect with fine folks like you on LinkedIn. To make it easier for us and all the bazillions of professionals like us, we’ve added social sign in and sign up to Lucid Meetings.

How it Works

New to Lucid?

Click on the Google/Twitter/LinkedIn icon to use your existing profile information when creating your Lucid account.

Sign up with your existing social profile

Existing Lucid-ite?

You can connect your social login(s) to your Lucid account and speed up your sign in.

Sign in with your existing social profile. So zippy!

You’ll find the link to manage your social login providers by clicking the Account link at the top of the page, then clicking Change Password. The link appears at the bottom of this page.

Tip: you can also use the Manage Social Login Providers page to detach a login you no longer want associated with your Lucidness.

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Topics: release announcement